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Terms & Conditions

 

Product Information

All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible.

 

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

 

Product Availability

Products are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order, we shall notify you as soon as possible and you will not be charged for the out of stock items.

 

Refund and Exchange Policy

We do not accept any exchanges or refunds. However, product can be exchanged if there is manufacturing defect. If you have received damanged or defective product upon arrival, please email a photo of the damaged items along with the invoice number and a description of the product condition to sales@letsparty.com.hk within 24 hours of receipt.

 

Price

Prices are subject to change without notice.

 

Cancellations

Once you have checked out and your order has been confirmed, you will not be able to make any changes to your order, so please make sure that everything is correct before clicking the confirm button. Once an order is submitted, we are unable to change or cancel it.

 

Privacy Policy

We ask for your name, telephone number, home address, email address, delivery address, and payment method details. We may contact with other companies to provide certain services, including credit card processing, shipping, name and address verification as well as email distribution. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected.